Effective Date: 29th May 2025

SWEPCO General Agencies Ltd (“SWEPCO”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name (if applicable)

• Usage Data: Pages visited, IP address, browser type, device information, and access times

• Form Submissions: Inquiries, feedback, and distributor application data

We do not collect sensitive personal data such as ID numbers or payment details via this website.

2. How We Use Your Information

We use your information to:

• Respond to inquiries or contact requests

• Provide support or order-related assistance

• Process distributor applications or B2B engagement

• Improve website functionality and user experience

• Send occasional updates (only with your consent)

3. Sharing of Information

We do not sell, rent, or trade your personal data. We may share your information with:

• Authorized employees for support or communication

• Trusted service providers for hosting, analytics, or email delivery (bound by confidentiality)

• Regulatory authorities, if required by law or legal process

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Understand website traffic and behavior

• Enhance user experience

• Remember preferences (e.g., language, form data)

You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no website or transmission is completely secure — use our website at your discretion.

6. Your Rights

You have the right to:

• Access or correct your personal data

• Request deletion of your information

• Withdraw consent for communication

7. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Continued use of the website after updates constitutes your acceptance.

9. Contact Us

For any privacy-related questions, please contact:

📍 Postal Address: P.O Box 10801-00400, Nairobi, Kenya
📞 Phone: +254 733 745 756